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Lakeside Dental | Meet the Staff in Gaithersburg, MD

 

 

 

Meet the Staff
AGD Member
 

We are especially interested in making all our patients feel right at home! We put your needs first to achieve efficient and comprehensive treatment. Our staff is trained and skilled, and we strive to provide energetic and fun-loving service to each patient. Each member of our team has years of experience in treating patients with the highest level of care. We strive to stay abreast of the very latest in technology and advances by regularly attending continuing education courses and seminars.

 

Nicole- Office Manager

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Position: Nicole has provided outstanding customer service in the health care field for over 20 years. She is widely appreciated for her helpful manner and her cheerful, outgoing personality. Her exceptional knowledge of health insurance enables her to provide accurate estimates of insurance coverage, advise patients on how to maxmize benefits, and troubleshoot claims issues.

Nicole says: "I strive to make our patients feel welcome and cared for. Whether it's finding an appointment time that works with your busy schedule or explaining a dental insurance pre-estimate, I'm here to make sure that your visit is a pleasant one."

Favorites: Her favorite people are her family and friends.

Background: A native of upstate New York, Nicole has made her home in Maryland since 1995.  She enjoys traveling, trying new adventures, and keeping up with her large family.

 


 

Zene- Dental Assistant

zene.jpgPosition: Zene works side-by-side with Dr. Murphy, helping her with various dental procedures, including designing and milling crowns in-house by means of Lakeside's CEREC 3D CAD/CAM system.

Zene says: "My goal is to put patients at ease during their treatment. I will always make that extra effort to ensure that patients are as comfortable as possible during their visits."

Favorites: Her favorite activity is hiking with her family.

Background: Zene is a native of Ethiopia, and is fluent in the Amharic language. She strives every day "to be a better person." She lives with her loving husband and two children.

 


 

Robert (Bob) Mauri- Practice Manager and Lakeside Dental Business Partner

bob.jpgPosition: Bob works mainly behind the scenes, using his financial skills and administrative experience to ensure that Lakeside functions smoothly and that patients have an exceptional experience. He is an enthusiatic member of AADOM, the American Association of Dental Officer Managers. 

Bob says: "It has been a thrill to work with my wife Martha to plan this state-of-the-art practice and to open the doors in June of 2007. We are proud of our efforts to provide quality dentistry and great customer service to patients.

Favorite: His favorite food is Italian sausage made in Buffalo, New York.

Background: Bob is a native of Buffalo. He is a graduate of Columbia University, where he rowed on the lightweight crew. After service in the Peace Corps in the Marshall Islands, Bob held financial positions in a number of federal agencies and in the corporate world. Bob's interests include water gardening, volunteering with the Palisades Bike Patrol on the C & O Canal, hiking, and military history. Bob, Dr. Murphy, and their two sons love to travel to Buffalo each fall to attend a Bills game.

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LINK TO: ebd.ada.org

 
 
Gaithersburg, MD Dentist | Meet the Staff. Martha M. Murphy, DDS is a Gaithersburg, MD Dentist.